Creating an ongoing mutual dialogue between the employee and manager is key to building a strong employment relationship and motivating your people. Drake can help you effectively design, create and implement this process, and help your company create successful dialogue among its people.

Performance management is an ongoing communication process, undertaken in partnership, between an employee and his or her immediate supervisor. This ongoing mutual dialogue defines in specific measurable terms the work to be performed, the manner in which the work is to be performed, any barriers that would prevent acceptable levels of performance and how to minimize them, how performance will be measured and the rewards for success.

Motivating and Inspiring Employees to Higher Levels of Achievement

The well-executed performance management process helps employees focus on the critical responsibilities for which they are accountable. This focus helps to assure that they don’t waste time on tangent items and instead are productive, purposeful and successful – part of a winning team with a line of sight to the goal. Good leaders know that the ongoing process of dialogue, feedback, coaching and practice requires being able to clearly communicate performance expectations and the goals of the organization. This process is key to helping employees be productive, successful and committed to their job. And, studies confirm that employees who are successful are more likely to stay with an organization and continue to contribute at a higher level of achievement. We provide customized, skill-building courses and consulting services that stress hands-on practice (with coaching and feedback) of the entire performance management process.

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